Voids and Lettings
Service Area | Report-ing Period | Measure-ment Period | |||||||||
Interim 1 | Interim 2 | Interim 3 | Interim 4 | ||||||||
Voids and Lettings | 41 | Operation of an efficient re-let service ensuring all Zones to be re-let meet the Void Re-let Standard | Average void re-let period from cessation of previous tenancy | 28 Days | 26.60 Days | 25.20 Days | 23.80 Days | 22.40 Days | 21 Days | Monthly | Monthly |
42 | Effectively support the Authority in the management of the Housing List | Numerator: Number of applicants whose details are placed or amended on the housing list within 2 working days of notification Denominator: Number of applicants identifying need to register or amend details on the housing list to the Contractor | 98% | 98.50% | 99.00% | 99.25% | 99.50% | 99.8% | Monthly | Monthly | |
43 | Ensure adherence to the Allocations Protocol for lettings and sales | % of lettings and/or sales within the measurement period conducted wholly in accordance with the Allocations Protocol | 95% | 96% | 97% | 98% | 99% | 100% | Monthly | Quarterly | |