Asset

Availability Standard

Failure Event

Initial Standard

Full Standard

Leaseholder Standard

Rectification Period

Temporary Rectification

Unavailable but Used applicable

Hot Water83

57

Every Dwelling to be provided with domestic hot water at all appropriate outlets as follows:

•  Where provided from a storage system, the delivery of 135 litres at a temperature of 60°C. The water heating system shall provide a maximum recovery from ambient external temperature to 60°C of 45 minutes (all as verified by manufacturer's specification). Where dwellings are smaller or larger than average, a suitably sized hot water storage tank is to be provided appropriate to the size of the dwelling.

•  Where hot water is provided by a combi system or similar, a minimum delivery of 12 litres per minute at a temperature increase of at least 35°C from incoming (as verified by manufacturer's specification).

•  Failure to meet domestic hot water capacities at the temperatures required and for the time allowed.

•  Failure to maintain or provide hot water storage of appropriate capacity to the size of dwelling.

N

Y

N

1

Permissible up to 4 days

No

58

Loss of ability to control flow of hot and cold water at outlets.

Y

Y

N

1

Permissible up to 4 days

Yes

59

Every Dwelling to be provided with a continuous supply of drinking water at an outlet in the kitchen and bathroom.

Loss of continuous supply of drinking water to kitchen and/or bathroom.

Y84

Y

N

1

Permissible up to 4 days

No

60

Every Dwelling to have a water distribution system which shall:-

•  have sufficient capacity and throughput to provide hot and cold water simultaneously;

•  be free from leaks;

•  be suitably insulated so as to minimise risk of bursting due to frost;

•  satisfy any design requirements of the local water company or authority.

Failure of the water distribution system to meet the defined requirements

Y

Y

Y
(Landlord Responsible Areas Only)

1

Permissible up to 20 days

Yes