Tenant Participation
Service Area | Reporting Period | Measure-ment Period | |||||||||
Interim 1 | Interim 2 | Interim 3 | Interim 4 | ||||||||
Tenant Participation | 30 | Operate a regular forum for tenants [and residents] to comment on the services delivered | Numerator: number of occasions forum(s) meet Denominator: Proposed number of meetings as per the Contractors Service Delivery Plan | 80% | 83.00% | 86.00% | 89.00% | 92.00% | 95% | Quarterly | Annually |