Question 2: Facilities Management

2.1  Please provide details of your proposals for establishing and maintaining a positive and co-operative working relationship with the Local Authority and the building occupants, including [enter other relevant persons].

2.2  Please provide a brief description of your proposals for delivering facilities management to the required standards, which should include the following areas:

2.2.1  a responsive maintenance and repair service, including emergency out of hours call out

2.2.2  cleaning services

2.2.3  planned preventative maintenance

2.2.4  asset renewal

2.3  Please provide building management performance data for your proposed FM provider over the last three years, including where available working under a similar performance regime.

2.4  Should you have any 'external' assessments of your FM performance, please enclose a copy at the end of this section