Model 11 - Payment Mechanism
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Schedule 4 Payment Mechanism
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Part IV - SERVICE PERFORMANCE
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4.
4.
More Information
Authority to Notify
Notice of Sub-Standard Performance
Calculation of Aggregate Performance Deductions
Calculation of Monthly Performance Deductions
Calculation of Quarterly Performance Deductions
Application of Quarterly Performance Deductions
Service Failure Ratios
Sub-Standard Performance Points
Continuous Sub-standard Performance
Minimum Tolerable Threshold
Performance Reports
No recording of Sub-Standard Performance Points