Strategy

What are the key drivers for the project and how does the project / investment support both service delivery and the wider objectives of the organisation?

Issues may include:

 Where does it fit into relevant national / regional programmes?

 What is the current position in terms of service performance and how does this need to improve to meet requirements;

 What is the demand for services and how has it changed or is likely to change?

 Does ICT play a major part in the business case and if so why?