2.8  Expected Strategic Benefits

What improvements to internal and external service levels will the project deliver?

How will these improvements be measured, over what period of time?

•  Outline the required outputs/outcomes?

•  What improvements to internal and external service levels will the project deliver?

•  How will these improvements be measured and over what period of time?  Is the period of time in which improvements are expected to be achievable adequate for objectives to be met?

•  How do the benefits map across the stakeholders? How do the outcomes fit in with the needs of service users?

•  What will be the impact on the organisational business model? (e.g. how will it interface with the public and how will services be delivered?)

•  How will the Authority ensure that benefits are achieved and how will they be measured?