Council Tax Recovery and Enforcement

Ref

Operating Service Levels

Service Failure

Monitoring Method

Performance Monitoring Period

Rectification Y/N

Rectification Period

Service Failure Severity Level

 

Council Tax Recovery and Enforcement

The Service Provider shall work with the full range of sanctions and powers available to it, but taking full account of functions reserved to the Authority10:

 

 

 

 

 

 

 

•  to assist and liaise with the Authority in the preparation for and prosecution of enforcement cases and remedies in relation to Council Tax recovery;

•  Authority reasonably believes Service Provider has not performed obligations and produces reasonably sufficient evidence thereof.

 

 

 

 

 

 

•  to appear as witness where necessary in relevant cases;



•  Service Provider staff member fails to appear as a witness upon Authority request or refuses to do so.

 

 

 

 

 




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10 Detailed considerations will need to be given to limitations on the Authority's power to contract out functions.  See e.g. Section 71 Deregulation and Contracting Out Act 1994.  Clear understandings will need to be reached on the powers reserved to the Authority including committal proceedings, use of charging orders and powers of sale, bankruptcy proceedings, attachments to relevant benefit, attachment to members' allowances and attachment of earnings.