9  Repeat and Persistent Service Failures

9.1  In relation to a Service, if the Service Provider fails to achieve any Performance Level during [] consecutive Payment Periods or during [] Payment Periods in any [] month period, the second such failure shall be a Repeat Failure. Any subsequent Service Failure within the same [] month period by the Service Provider shall also be a Repeat Failure15.

9.2  If any Repeat Failure occurs the Authority will be entitled to increase the amount of Deductions payable in respect of such Service Failure by [50%]16.




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15 Authority to complete relevant periods etc.

16 Authority to assess appropriate level