Service Delivery

The local authority’s proposed project includes the following services [insert details].  Please outline your expected approach to the implementation and delivery of these services, setting out for each service included in the project the following:

•  Key implementation and mobilisation issues associated with the service

•  Underlying systems to be used or implemented

•  Key service delivery issues associated with the service

•  Anticipated challenges in meeting the performance targets proposed by the local authority

•  An outline of your approach to service improvement with details of processes you have successfully utilised on other similar partnerships.