2.2  Schedules

As outlined above, and aside from the Definitions Schedule (A), the MISMA has four main schedules, the purpose and content of which are summarised in Table 1 below.  At this stage, these four Schedules are available only as lists of contents.

B - Requirements

C - Solution Aspects

What the Authority is buying.

The critical aspects of the solution being provided by the Contractor to meet the Requirements.

Transition
Services Description (
Core, Additional, Service Management, Business Continuity and Disaster Recovery, Security, Termination)

Service Levels

Standards

Performance Monitoring

Continuous Improvement

Insurance Requirements

Records Provisions

Contractor Solution

Commercially Sensitive Information

Notified Subcontractors

Software

Key Personnel

BCDR Plan

Security Management Plan

D -Ancillary Activities and Plans

E - Contract Management and Governance

The responsibilities, plans and activities acting in support of and to enable service provision.

Organisation of contract management and related functions

Transition and Transformation Plan

Authority Responsibilities

Testing Procedures

Exit Management

Staff Transfer

Terms and Conditions of Service Employees

Governance

Change Control Procedure

Dispute Resolution Procedure

Charges and Invoicing

Benchmarking Provisions

Financial Distress (short form)

Table 1: Content Summary of Schedules