11.  EFFECT OF AUTHORITY CAUSE IN THE OPERATIONAL PHASE

11.1  If the Contractor would have provided the Operational Services in accordance with this Agreement but has failed to do so as a result of an Authority Cause the Contractor will have the rights and relief set out in Clause 11.2.

11.2  The Contractor shall:

11.2.1  (in measuring the performance of any affected Service) be treated as though the relevant Service had met the relevant Service Level to the extent that the Service Failure is substantially due to any Authority Cause; and

11.2.2  not be treated as being in breach of this Agreement to the extent that non‑performance or breach is due to any Authority Cause; and

11.2.3  be entitled to the Charges for the relevant Services affected by the Authority Cause as if it had not occurred.

11.3  If the Contractor claims that Clause 11.1 applies, and in order to claim the rights and reliefs in Clause 11.2, it shall provide the Authority with details of the Authority Cause [as part of the Management Information that it is obliged to provide at the end of the relevant Measurement Period][within [10] Working Days].