4.1  General

(a)  The Parties acknowledge and agree that, by making the commitments set out in clause 3, any Issues which may arise between the Parties under this Agreement will be minimised, if not eliminated.

(b)  Each Party agrees to immediately notify the other of any matter which may amount to or result in an Issue between the Parties in relation to this Agreement.

(c)  An Issue that arises in connection with this Agreement will be resolved, wherever possible, at the level where the Issue initially arises.