The Participants acknowledge and agree that a key purpose of this Agreement is, and they will commit themselves to:
(a) the promotion and maintenance of a "no-blame" culture between the Participants in relation to disputes, errors, mistakes, Defects, poor performance and other issues which may arise; and
(b) the prompt and mutual resolution of all disputes, differences and other issues by all Participants within the framework created by this Agreement.
Guidance Note - The establishment of a "no-blame" culture (as set out in this clause 4.5) involves a commitment from each of the Participants that, where there is an error, mistake or poor performance under the Agreement, the Participants will not attempt to assign blame but rather accept joint responsibility for that error, mistake or poor performance and its consequences (financial and otherwise) and agree a course of action to remedy the error, mistake or poor performance which is Best For Project. In addition, if there is any dispute, difference of opinion or other issue between the Participants under the Agreement, the Participants must immediately notify each other of that dispute, difference of opinion or issue and work together to resolve it in accordance with the resolution procedures agreed between the Participants and in a Best For Project manner. A Participant must not act in a unilateral and best for self manner and without consultation with the other Participants. |