Schedule 14 - Issue resolution procedures

Guidance Note - This Schedule 14 is not intended to derogate from the Participants' commitment under the Agreement to use their best endeavours to avoid issues arising as between each other and, to the extent that an issue arises, to resolve the issue internally (with the final place for resolution of all issues being the ALT).

However, if the Participants (including the ALT) are not able to resolve an issue internally under the Agreement, a detailed issue resolution procedure has been included in the Agreement for the certainty of the Participants. This will avoid the circumstance of the Participants being required to establish an issue resolution procedure at the same time that an issue is in existence between the Participants.

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