7.5 Project delivery - Insights

The expectation of the project delivery stage is to achieve the VfM objectives defined in the Business Case. This requires achieving the project's objectives in terms of cost, time, quality and non-price objectives for a fair cost.

Relevant insights include:

Is it really Outstanding or just BAU by another name? The BAU expectation is actually changing year-on-year through continuous improvement in practices and performance metrics. 'Outstanding' means a quantum change that informed opinion would judge to be clearly a significant departure from current industry best practice and best practice trends.

[an Owner's adviser]

A focus on 'just price' is equally unacceptable as is a focus on 'just non-price'. A feel good DVD of happy alliance Participants, workforce and general public is only part of the story-the whole story needs a comprehensive robust financial analysis.

[a state Treasury Official]

'The NOPs should be asked to demonstrate where savings have occurred. The Owner will need to "unpick" the risks and opportunities to identify whether the savings were made due to good luck, good management or a "soft TOC".'

[an Owner's Representative/Participant]