CODE

PERFORMANCE LEVEL

B

BLUE/EXCEPTIONAL - The contractor's performance meets contractual requirements and exceeds many (requirements) to the Government's benefit.  The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

P

PURPLE/VERY GOOD - The contractor's performance meets contractual requirements and exceeds some (requirements) to the Government's benefit.  The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

G

GREEN/SATISFACTORY - The contractor's performance meets contractual requirements.  The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Y

YELLOW/MARGINAL - Performance does not meet some contractual requirements.  The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor's proposed actions appear only marginally effective or were not fully implemented.

R

RED/UNSATISFACTORY - Performance does not meet most contractual requirements and recovery is not likely in a timely manner.  The contractual performance contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

N

NOT APPLICABLE - Unable to provide a score.

Technical Performance

B

P

G

Y

R

N

T1 Quality & repeatability of operations & maintenance.

T2 Quality of technical system testing and certification efforts

T3 Quality/integrity of technical data/report preparation efforts

T4 Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

T5 Ability to implement current standard practices for computer hardware design, operation, maintenance, upgrades and configuration control

T6 Ability to implement current standard practices for computer software design, operation, maintenance, upgrades and configuration control

T7 Adequacy/effectiveness of environmental safety procedures

Program Management

B

P

G

Y

R

N

P1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P4. Understand/complied with customer objectives and technical requirements

P5. Successfully responded to emergency and/or surge situations

P6. Quality/effectiveness of sub-contracted efforts

P7. Effectiveness of material management (including Government Furnished Property or Material)

P8. Effectiveness of acquisition management

P9. Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

P10. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.  

Transition/phase-in

B

P

G

Y

R

N

T1. Contractor ability to smoothly transition resources and personnel.

T2. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

Employee Retention/Attraction

B

P

G

Y

R

N

E1. Ability to hire/apply a qualified workforce to this effort.

E2. Ability to retain a qualified workforce on this effort.

E3. Effectiveness of employee compensation towards quality of work.

Small and Small Disadvantaged Business Participation

B

P

G

Y

R

N

S1.  Ability to meet or exceed small business and small disadvantaged business goals set forth in the approved subcontracting plan

S2.  Ability to effectively manage small business participation to meet technical performance.  

Cost Performance

B

P

G

Y

R

N

C1 Accuracy in forecasting contract costs

C2 Ability to meet forecasted costs and perform within contract costs

C3 Ability to alert Government of unforeseen costs before they occur

C4 Sufficiency and timeliness of cost reporting