10.  Innovation

In Britain, recent case studies suggest that innovative design is improving educational outcomes and attendance at government schools and colleges, better public housing, improved health standards in juvenile detention centres and reduced accidents and injuries in the operation of public transport systems (Mathias & Smith 2007; NAO 2005). Recent surveys point to better relationship management with operational PPPs resulting in low abatement deductions for under-performance and average performance levels that exceed the contract specification (KPMG 2005; Mathias and Reddington 2006). A review of recent contract performance in Britain suggests that the integration of design and construction elements of a project and incentive performance-based management techniques are improving the effectiveness of service delivery in corrective services and local area health (Smith 2006).

In Australia, private innovation and new technology has been employed in motorways (the e-tolling system), the water sector (new water filtration technology), building design and optimal use of facilities (County Court Building; Southern Cross Station) and project delivery methods (Eastlink).