The introduction of competition into the custodial market has been instrumental in raising standards across the entire prison estate and in the main, privately run prisons perform to a higher standard than their public sector counterparts. But, the private sector is not infallible.
We welcome the creation of the Commission for Correctional Services and look forward to working with them to refresh our contracts and revamp the performance measurement system to encompass all aspects of prison regime and be an accurate comparator of performance across the prison estate.
Mr Kevin Beeston
Executive Chairman
Serco Group plc
24 June 2003