The Company shall procure that the Principal of the Academy (or a person authorised by the Company) shall in relation to the Academy:
13.2.1 use the Helpdesk established under the Project Agreement, as the case may be, to report any service failures eligible for Deductions;
13.2.2 promptly report any apparent Unavailability of relevant areas to the Helpdesk, in relation to the Project Agreement and to the Authority's Representative;
13.2.3 promptly review any report of the performance of the Contractor provided by the Authority and promptly notify any inaccuracies relating to the Academy to the Authority's Representative; and
13.2.4 promptly report and notify to the Authority's Representative any acts or omissions of the Contractor which the Company believes may reasonably constitute a breach by the Contractor of the Project Agreement.