This section should set out the process for the management of Changes to the Requirement, the Services and the Contract respectively. This should expand on the processes set out in the Contract with the aim of ensuring that Changes are considered, proposed, negotiated and executed effectively.

This section should include details of the:

•  forum for the regular review of the Contractor's performance, the MOD's requirement and the benefits, risks and opportunities, in order to identify future possible Changes, their priority, and how they can be implemented with the minimum of disruption to service delivery;

•  processes for encouraging, capturing and implementing suggestions from Contractor's staff and user feedback to improve the Service and its Value for Money; and

•  process of planning and managing Changes including:

-  The format and content of requests for Change and subsequent proposals;

-  The use of the financial model to understand the impact of proposed changes and aid costing/pricing negotiations;

-  The process for preparing draft changes to the Contract documentation and financial models;

-  The process for engaging with any 3rd Party Funders and their advisors;

-  The process for assurance, scrutiny, and approval from each of the MOD and Contractor-side.