Using the Responsibility Assignment Matrix from Step 3:
• for each role:
- define the purpose and objectives of that role;
- define the resources required to satisfy that role and fulfil the tasks;
- define the competences, skills, qualifications, experience required to satisfy that role and fulfil the tasks;
- define the line/function management chains and delegated authority;
- assess whether there are any gaps in resources available or competences, skills, and qualifications and develop a plan to address these
• determine which roles:
- have a principally 'integrative' function that manages, co-ordinates and orchestrates activities between other roles within the Contract Management Team;
- have a principally 'integrative' function between the Contract Management Team and the stakeholders and external organisations; and
- have a principally leadership or strategic direction giving purpose;
• define the Organisation Breakdown Structure of the Contract Management Team which will need to consider:
- the method of co-ordinating and planning activities across all roles in the Contract Management Team;
- the method of decision taking and escalating conflicts through the hierarchy of the Contract Management Team (including functional delegations);
- the methods of planning and project management;
- the method of engaging with stakeholders and external organisations and how they will be kept Informed and Consulted and how/when Approval will be sought;