Theme 1 The Project fits with the business requirements of the Authority

1)  Please give an overview of the performance system and payment mechanism.

2)  Is service provision meeting contractual requirements?

a.  Is the performance-measurement system working properly?

b.  Is there a functionally effective payment mechanism?

3)  Was the asset delivered to the agreed timescales?

4)  Is the asset fit for purpose?

a.  Have construction problems been resolved on a timely basis?

b.  Is good maintenance of the asset being carried out?

5)  Where contractual services differ from business requirements, is the Authority acting to align them?

a.  Has the Authority assessed whether the service levels contained in the contract meet the business requirements?

b.  Has the Authority taken timely steps to resolve the discrepancy?