Theme 4 There is good quality project management

1)  Please provide an outline of the governance structures in place for the project.

2)  Are the governance structures being used appropriately?

a.  Are minor problems and issues being addressed and resolved on a timely basis?

b.  Are strategic issues and major service-related problems and disputes within the remit of the top tier governance arrangements?

3)  Are the relationships between the Authority and contractors working well?

a.  Are relationships between both parties satisfactory at senior-management level?

b.  Are the appropriate relationships in place at the operational level between Authority and contractor staff?

4)  Please provide details of the organisation structure of the Authority's acquisition team.

5)  Does the Authority ensure that the acquisition team have the appropriate skills and knowledge for good service provision?

a.  Do contract-management staff have a detailed knowledge of the contract?

b.  Does the Authority have a process of continual learning?

c.  Does the Authority have appropriate procedures to deal with loss of staff and knowledge?