Current advancements in ICT services and applications have driven a trend towards new ways to link the government and its citizens. This has opened opportunities to improve the sharing of public information and to enhance the delivery of public services.
As an indispensable step, various government agencies have been developing and enhancing their accessibility in the Internet, among others. As of September 2010, 304 or 93.8 percent of NGAs had established their own websites or portals and were in various stages of enhancing their web-presence (see Figure 5.8). A total of 14 NGAs (4.3%) are in Stage 4 characterized as government portals allowing for two-way transactional interactions; 93 NGAs (28.7%), Stage 3 (with interactive features on the website, including downloadable forms); 150 NGAs (46.3 percent) are at Stage 2, with frequently updated or "dynamic" websites; and 47 NGAs (14.5%) are at Stage 1 (comprises of only an official website or "static" websites).