URBAN MASS RAIL SYSTEM CONCESSION - SCHEDULES
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SCHEDULE 15 SERVICE QUALITY REQUIREMENTS
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PART 1
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Operations - Performance
Operations
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Performance
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Daily System Reliability ("Performance Measure PM1")
Monthly System Reliability ("Performance Measure PM2")
System Punctuality: Early Departures ("Performance Measure PM3")
System Punctuality: Late Departures ("Performance Measure PM4")
System Punctuality: First/Last Trips ("Performance Measure PM5")