Base Service Level

The Company shall clean all stations to the following minimum standard.

(a)  for daily cleaning:

(i)  empty litter bins;

(ii)  sweep platforms;

(iii)  clean ticket window glass;

(iv)  wipe passenger information display screen;

(v)  wipe ticket machine screens and buttons;

(vi)  check legibility of timetable and fare information; and

(vii)  inspect for graffiti and general damage.

(b) for monthly cleaning:

(i)  clean all station furniture (seats, cabinets, bins, ticket machine housings); and

(ii)  all cleaning work shall be recorded in a station cleaning log.

From time to time the methods, standards and frequencies of cleaning the stations shall be reviewed and where necessary amended to meet the aspirations of the Agency and the Company to provide a high quality service.