1. Australians expect their infrastructure networks to support a high quality, first world standard of living. They expect infrastructure to improve their quality of life in the future, notwithstanding significant population growth and major economic, social and environmental change.
2. There are grounds for concern that Australia's infrastructure networks and the systems under which they are managed are not meeting these expectations.
3. Infrastructure exists to provide services. The focus of governments and the private sector must be on the quality of infrastructure services, and their cost to users and the community at large.
4. Inadequate attention is being given to the level of service Australians need and expect from their infrastructure, how much different service levels cost, and how they will be paid for. In some sectors, there is insufficient public data and information to support informed public discussion about these questions.