We used contracts and workshops

Our evidence base for emerging best practice drew on our wider back catalogue which includes more than 140 related reports since 2000 across a range of departments. We focused particularly on our most recent 26 reports covering nine central government departments. Our reports have most often focused on service contracts, but include infrastructure and IT contracts, and considered contracts at different stages in their lifecycle.

We also consulted widely with public sector practitioners. This included seven workshops with commercial staff across central government; discussions with local government representatives, suppliers and operational teams; and discussions with wider stakeholders across the commercial sector.