About this report

7  The last five years have shown how difficult it can be to get transformation right and how important it is to build the necessary capabilities and business planning processes across government. Our work will track how government puts in place the fundamental building blocks for transformation and ensures that work is prioritised effectively in the face of these challenges.

8  In this report, we consider the impact of digital transformation in government and the role of Government Digital Service (GDS). GDS's experience is an important illustration of how the centre of government can take different approaches to working with the rest of government, striking a balance between supportive and formal approaches.