Improvement activities

9.4  Supplier operational performance improvement activities (for example, 'Lean' and '6-sigma'), with potential input or assistance provided by the customer organisation.

9.5  Joint working or shared activities between the two parties for the benefit of both the supplier and customer (for example, process improvement, shared training, task forces or joint project teams).

9.6  Supplier improvement activities relating to wider government initiatives, with input or assistance provided by the customer organisation (for example, on sustainability, disability employment issues, use of SMEs (Small and Medium Sized Enterprises) and BMEs (Black Minority Ethnic suppliers)).

9.7 Shared risk reduction programmes or activities.

9.8  Supply chain development activities (for example, the development of second/third tier supplier performance).

9.9  Shared management activities (for example, supplier boards) to drive performance improvement.