Transforming public services

Issue addressed

Case study

Strategic centre of government

Helping to ensure an effective strategic centre of government

Helping to improve strategic management of debt owed to government

Consumer protection

Using our expertise to help improve consumer protection across centre and local government

Highlighting an accountability gap in the reporting of the Levy Control Framework

Customer management

Providing clarity over the arrangements for oversight and funding of alternative higher education providers

Delivering better careers advice for young people

Driving a customer service focus at the Education Funding Agency

Drawing together information and insights across the adult care system

Economic growth

Improving access to finance for Small and Medium Enterprises (SMEs)

Greater accountability around the use of public funds by local bodies