Opening up public services to SMEs

42.  The CBI outlined some of the familiar difficulties that smaller businesses find when trying to compete in public service markets. These included poor pre-market engagement for them to understand properly what government requires, costly and bureaucratic processes, and the degree of risk being transferred.[65]

43.  The Cabinet Office has controls in place that prevent departments letting contracts over £100 million without central approval. It told us that the amount of business that government does with SMEs has risen by about £1.5 billion, or 20%, since 2010, that it has more than halved the average procurement duration (still close to 100 days), and reformed other processes, for example introducing the 'G-cloud' through which 90% of companies doing business with government are SMEs. But the Cabinet Office acknowledged that there was more to do on encouraging SMEs to enter markets for government business.[66]

44.  Recommendation: The Cabinet Office should look at the barriers to SMEs joining markets and develop a plan to address each barrier. Departments should be required to demonstrate that they have considered disaggregated models for each major contract.




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65  BQ 29

66  BQq 125, 131-133, Written submission from Cabinet Office