Between the commencement of the operational phase and the end of 2005, Departmental records indicated that a very low level of abatement had been applied for under-performance (New South Wales Treasury 2005a: p.6), amounting to some 0.04 % of monthly service fees (New South Wales Treasury 2005b: p.46), (presumably) due to high standards of service delivery and because of the newness of the buildings / facilities (New South Wales Treasury 2005a: p.6; New South Wales Auditor-General 2006: p.35). Minor deductions had been made, for example, for reporting failures, unavailability of school spaces and for not addressing matters that gave rise to some occupational health and safety risks (New South Wales Treasury 2005a: p.44).