- Availability of performance data and metrics. These are required to assess whether service outputs are meeting intended outcomes and if penalties or abatement should be applied for under-performance. This establishes a link between risk and performance management. This establishes a link between performance and partnership management.
- Integrity of performance data and metrics. The veracity of performance data can lead to tensions, distrust and disputes between partners. Inaccurate or falsified data may have serious consequences for the continuation of a partnering arrangement (e.g. in extreme circumstances, this could lead to contract termination).