Key findings for IMM development:

Interview outcomes from consideration of organisational culture in PPP relationship management have led to modification of this IMM element discipline. The 'Personalities' sub-category has been modified to incorporate 'abilities' as a differentiation is made between people's characteristics (personality) and the talent / capacity needed to effectively discharge their duties (ability). Table 8.12 compares the treatments identified in Chapter 6 and new treatments identified from the interview process for motivation / incentives. No new treatments are identified for personality / ability or team working.

Table 8.12 Treatments for Organisational Culture.

Treatments Identified in Previous Chapters

New Treatments Identified From Interviews

Motivation / incentives

- Threat of / application of abatement (Chapter 4 - 4.2)

- Employee consultation in the design of new work programs (Chapter 6 - 6.3)

- Staff KPIs relate to the achievement of specific goals (Chapter 4 - 4.4, Chapter 6 - 6.3)

- Formal recognition of superior private partner performance (PF03-PF04, PF05, PT01-PT02)

- Staff reward and recognition programs (PF08, RK06, PS03, PS04, PT04, PT06, PT10, PT11, PT13, PT14)

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