- Organisational culture and clear and open communication (shared understanding). Communication is a "significant contributor" for achieving good cultural outcomes (PT10). From a public partner perspective, for example, this can relate to developing a better understanding of its private partner i.e. how the PPP fits into its wider business and how future decision-making could potentially impact upon the contract (PT03), or developing a better understanding of internal stakeholder drivers and requirements (PT10).
- Organisational culture (team working) and clear and open communication (shared understanding). Shared understanding is integral to effective team working. For example, ongoing dialogue between public and private partners can potentially improve understanding of one-another's perspectives (RK05) and thus, lead to improved outcomes (PF11).