See Table 8.19 for comparison between treatments identified in Chapter 6 and new treatments identified from the interview process for performance evaluation. No new treatments are identified for management reporting, managing performance shortfalls or opportunity (risk) implementation.
Table 8.19 Treatments for Performance Monitoring and Adjustment.
Treatments Identified in Previous Chapters | New Treatments Identified From Interviews |
Performance evaluation | |
- Benchmark employee deliverables against job descriptions including outputs and outcomes specified in contract management manuals (Chapter 4 - 4.4, Chapter 6 - 6.5) - Adherence to agreed policies, frameworks and procedures (Chapter 4 - 4.2, Chapter 5 - 5.2, 5.4, Chapter 6 - 6.5) - Progress made against work plans and technical assessments e.g. asset management plans, issues registers etc (Chapter 4 - 4.2, 4.4, Chapter 5 - 5.2, 5.4, 5.6, Chapter 6 - 6.5) - Progress made against the achievement project business case objectives / justifications made for amending a contract (Chapter 4 - 4.2, 4.4, Chapter 5 - 5.6, Chapter 6 - 6.5) - Benchmarking / competitive market testing (Chapter 4 - 4.2, 4.4, Chapter 5 - 5.3, 5.6, Chapter 6 - 6.5) | - Monitor the financial strength of consortia (RK07, PF02) - Review and implement findings from service user experience surveys (RK10, PF05, PF12) - Regular discussion about future organisational direction with private partner (PF02) - Document agreed project decisions for future reference (PF08) - Review insurance policies (PF09) - Performance audits (PF12) |