This Chapter has presented the design, testing and administration of the main primary data collection instrument. It reports the processes used for categorising and analysing the interview transcript data; and presents findings relating to the concept of 'VfM' as well as for the partnership, risk and performance management disciplines. A second iteration of the IMM is then developed and presented.
The most significant changes in the development of this iteration of the IMM include (for 'Organisational culture') modifying the 'Personalities' sub-category to incorporate 'abilities'; and identifying relationships between 'Organisational Culture' with 'Employee capability and expertise', 'Clear and open communication', 'Relationship continuity' and 'conflict management'.
'Contract termination' has been changed to 'Managed termination'. A new sub-category, 'Voluntary termination', has also been introduced.
'Performance management systems documentation' has been absorbed into 'Employee capability and expertise'.
The next Chapter discusses the presentation of the developed IMM to a focus group tasked to consider the completeness of the model.