Table 9.2 shows participant feedback for management commitment and support and the researcher's response to the comments.
Table 9.2 Management Commitment and Support.
Participant | Feedback | Researcher Response |
FG03 | It would be good to link 'Negotiated outcomes' to an agency's or department's governance delegation e.g. for decisions taken to relax penalty clauses | Accepted. The participant's experience confirms the existence of a relationship between 'Management commitment and support' ('Negotiated outcomes') and 'Incentive revisions' |
FG04 | I was surprised to see 'Acquisition and allocation of additional resources' coded for internal consideration only | Accepted. A new external and internal consideration has been identified based on the participant's experience |
Participant FG03 states that as abatements can involve significant financial sums, decisions to relax penalty clauses should conform with agency governance capacity / authority arrangements including escalating these decisions to appropriate levels / delegates for approval.
Participant FG04 asserts there can be public partner reconsideration of whether or not the private partner should provide commercial opportunities that are additional to the services required under the concession deed (see Chapter 8: 'Table 8.9 PPP VfM Drivers Identified by Interview Participants' - 'Additional benefits'). The provision of these services may be dependent upon the private partner having a suitable resource profile.