9.5.2  Employee Capability and Expertise

Table 9.3 shows participant feedback for employee capability and expertise and the researcher's response to the comment.

Table 9.3 Employee Capability and Expertise.

Participant

Feedback

Researcher Response

FG07

You may wish to elaborate on the risk of internal management of the PPP operator. People are replaced or leave without knowledge being sufficiently captured

Accepted. See 'Employee capability and expertise' sections in Chapters 4-6 and Chapter 8