- There is a link between the public partner's contract management style for achieving VfM and organisational culture i.e. 'give and take' relationship management and 'black letter' contract enforcement. The give and take-type approach accords with a culture that places a premium on quality of the contract management function as well as embracing a solutions-based approach fostered through a strong belief in the value of relationship management. This contrasts with a black letter approach which is likely to manifest in a strong compliance-orientated culture.
- Organisational culture, however, is not always driven by the preferred contract management style of the public partner: 'you get what you pay for'. This suggests public partner's decision-making can be influenced by the size of the private partner's financial margins, which could then influence the extent to which the concessionaire may 'go the extra mile', or alternatively, the degree to which 'corners could be cut' by the operator.