This research contributes to the advancement of the 'body of knowledge', with respect to public partner governance of PPP in the operating phase, by:
- Identifying critical success factors that lead to the achievement of VfM outcomes, thus building upon existing partnership, risk and performance management knowledge, policy and guidance for PPPs; and
- Developing an Integrated Management Model as a tool - that supports the contract administration manual - to enhance the development of internal and external improvement plans as well as improving the operational management of partnership, risk and performance elements.