APPENDIX 1: CATEGORISATION OF NVIVO DATA FOR PARTNERSHIP, PERFORMANCE AND RISK MANAGEMENT

Topic

Parent node

Child nodes

Number of references

Partnership management

Organisational culture

 

 

 

 

Personalities and abilities

7

 

 

Team working

7

 

 

Motivation and incentives

29

 

 

Organisational culture

27

 

Mgt commitment and support

 

 

 

 

Mgt commitment and support

9

 

Employee capability and expertise

 

 

 

 

Centralisation of contract management

12

 

 

Oversight by Treasury - PPP units

18

 

 

Consultancies

12

 

 

Employee capability / expertise

33

 

Clear and open communication

 

 

 

 

Clear and open communication

9

 

Relationship continuity

 

 

 

 

Relationship continuity

12

 

Conflict management

 

 

 

 

Values and beliefs

14

 

 

Under-performance / non-performance

4

 

 

Conflict management

7

Performance management

Performance mgt systems modification

 

 

 

 

System types

8

 

 

Performance mgt

3

 

KPI modification

 

 

 

 

KPI modification

13

 

Availability/integrity of data

 

 

 

 

Availability/integrity of data

7

 

Performance monitoring and evaluation

 

 

 

 

Performance evaluation

20

 

 

Opportunity (risk) implementation

8

 

Penalties and abatements 

 

 

 

 

Applying penalties and abatements 

8

 

 

Incentive revisions 

20

Risk management

Implementation of transition plan

 

 

 

 

Implementation of transition plan

6

 

Contract variation

 

 

 

 

Modification of existing services

12

 

 

Re-allocation of risk

7

 

 

Business continuity planning modification

5

 

Consortium/agency authority

 

 

 

 

Consortium/agency authority

13

 

Managed termination

 

 

 

 

Service provider failure

3

 

 

Voluntary termination

5

 

 

Managed termination

9

 

End of concession hand-over

 

 

 

 

End of concession hand-over

5

 

Reputation damage

 

 

 

 

Confidentiality

9

 

 

Reputation damage

20