◼ document the benefits realisation methodology to be adopted
◼ describe the benefit to be achieved
◼ describe the contribution to agency service delivery, -Results and Services Plan, Statement of Business or Corporate Intent, State Plan, etc
◼ identify the person responsible for implementation and what will be managed and measured during implementation. This is to ensure that the objectives and/or benefits will be achieved and to track whether the project is being implemented in a way to give assurance that the benefits will be achieved. This will be a set of measurable KPIs that have a results logic to the post-implementation benefits)
◼ identify performance measure or service level before and after the service change
◼ identify target date(s) for the objectives and or benefit to be implemented or realised