◼ document the range of stakeholders that have an interest or are affected in the project
◼ state the nature of the interests
◼ state objectives for communicating with stakeholders
◼ outline the information needs and methods for communicating
◼ outline the extent of communication and timing for communicating with stakeholders (this should be linked to key milestones in the project)
◼ state the skills and resources required for communicating with stakeholders
◼ address how the issues raised through the communication process will be captured, responded to, monitored and reported to the governance arrangements for the project