All enquiries and clarification questions in relation to this Invitation for EOI should be submitted in writing via email to the State Representative prior to the Clarification Closing Time and Date. The email should be from the Lead Respondent Member and include the following information:
• name of Respondent;
• name of primary contact person; and
• contact email address.
Respondents should note that responses to clarification questions and any addenda will be made available to all potential Respondents via [insert a link to the communication platform], subject to the paragraph below.
If a Respondent is of the view that a clarification question relates to proprietary aspects of a Respondent's EOI, the Respondent may identify that question as such. If [insert Procuring Agency] agrees that a question or issue relates to proprietary aspects of the Respondent's EOI, the response will not be made available to other potential Respondents. If, however, [insert Procuring Agency] is of the view that the question or issue is not proprietary, [insert Procuring Agency] will advise the relevant Respondent, who will then have the option to withdraw the question (if applicable). If the Respondent continues to request a response to a clarification question, the clarification question and the State response will be made available to all potential Respondents.
A person with a complaint about the Invitation for EOI that they have not been able to first resolve with the State Representative may make a complaint. The complainant must provide written notice to the Probity Advisor setting out the complaint, how the complainant's interests have been affected, relevant background information, and the complainant's desired outcome.