4.  Part B - Services Solution

Guidance note: This Part B is intended to set out the Evaluation Criteria and Proposal Requirements for Respondents' Services Solution.  

As part of their Project Solution, Respondents will be required to identify any aspects of their Proposal that involve a Departure to the Services Specification which is addressed in Proposal Requirement B4 (Services Specification Departures).

Additional Evaluation Criteria and Proposal Requirements for the Services Solution are to be developed on a project-by-project basis but should include mobilisation, management of Service delivery, Service specific solutions and Services Specification Departures.  Evaluation Criteria and Proposal Requirements have been set out in this Part B but should be updated to reflect Project-specific requirements including the inclusion of 'operational services' where the Project is a full service PPP.

FM Services categories from other Partnerships Victoria 'availability' PPP projects have included building management services, help desk services, cleaning services, waste management and disposal services, grounds and garden maintenance services, pest control services, security services, utilities management services, coordination with design and construction and lifecycle refurbishment and replacement.

This Part B sets out the Services information Respondents are required to provide in their Proposal.

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