4.3  Data Room Support

The Data Room is hosted by [insert Data Room provider] who provides support [24 hours a day, seven days a week via email and telephone].

Respondents should only contact [insert Data Room provider] in the case of problems with accessing the URL or when experiencing errors regarding usernames or passwords.  [insert Data Room provider] will not answer questions relating to Data Room content and accordingly all other queries should be submitted by Respondents to the State via the Q&A Facility in the Data Room. 

[insert Data Room provider] contact details are:

[Insert Data Room provider support contact details]