There are a number of key factors in establishing a good relationship between the government party and the private party and other project stakeholders:
• mutual benefit - the parties must approach the project as a mutually beneficial arrangement between the government and the private party;
• understanding of objectives - the government stakeholders, the private party and other consortium members must understand each other's objectives and those they have in common;
• trust - trust can only be built up over time. It is fostered by both parties seeking to achieve mutual benefit, through open and transparent communication and timely completion of obligations. It involves a consistent approach to doing business with a 'no surprises' approach; and
• open communication - open communication is a key to maintaining a good relationship. It fosters a spirit of cooperation and the alignment of common interests between the parties. Open communication does not mean the parties must share all information relating to the project. However, because open communication will enhance the relationship, the default approach should be to share information, except where commercial or legal reasons constrain sharing.